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Sale Q&A

Q

Q:Are you a manufacturer or trade company?

A:We are a manufacturer in beverage machine field more than 15 years, located at zhangjiagang city,2 hours from Shanghai,1 hour from Wuxi by car. We will pick you up to visit our factory.

Q

Q:Do you have any certification?

A:SGS,ISO,CE.

Q

Q:What about the delivery time?

A:Normally 20 - 40 Working days.

Q

Q:The after-sale service

A: 24 months warranty.
solve basic questions by telephone, email, whatsapp, wechat and video call.
Engineer will go to buyer's factory to install, test machines, and train buyer's staff how to operate, maintain machines.
Operating manuals will be sent with machine or by email.
We also have overseas agent in different market.

Q

Q:If our bottle size changes, can we just do some adjustment on machine according to our new bottle?

A:Yes.just send your new bottle drawing or sample to us.

Q

Q: If Iwant to buy a machine, what information do I need to tell you, do you need from me?

A:a. What kind beverage you want to produce?
   b. bottle volume? 250ml, 330ml, 500ml, 750ml, etc.?
   C. Producing capacity requirement? How many bottles per hour?
   d. Raw water analysis report .
   e. Voltage and factory workshop layout.

Q

Q:What kinds of product you supply?

A: Water purified system / beverage washing filling capping machine / labeling machine / shrink packing machine / PET bottle blowing molding machine / Automatic bottle unscrambler / sterilizer / Carton packing machine / Automatic conveyor system /Juice processing system and So on.

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